Contact HiSET

In need of assistance? Contact our friendly support team today.

Support for Test Takers

Need help? Contact our Test Taker Services team via phone or email.

Telephone: 1-855-MyHiSET (1-855-694-4738)

Hours of Availability:
Monday – Friday 6:30 am – 5:00 pm CT
Saturday and Sunday 8:00 am – 4:30 pm CT

Email: [email protected]

Support for educators and advocates

Get assistance with registration, test administration, and training resources. Reach out to hisetadulteducation@psionline.

Support for testing accommodations

Need help requesting testing accommodations? Contact our PSI Exam Accommodations team.

  • Test Takers, Advocates and Test Administrators can use this toll-free number for accommodations requests and assistance with scheduling a test. You may also call this number for requested services support or to follow up on PSI-managed age waiver approvals:
  • Telephone: 1-800-367-1565 extension 6750
  • Hours of Availability: 8:00 AM – 5:00 PM CST, Monday – Friday
  • Email: [email protected] (for faster service in scheduling please use the 800 number)

Test Center technical support/ Help desk

Speak with a representative for real-time support.

  • Telephone: 1-844-562-0512
  • Hours of Availability: 24×7 365 days a year
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