Contact HiSET
In need of assistance? Contact our friendly support team today.
Support for Test Takers
Need help? Contact our Test Taker Services team via phone or email.
Hours of Availability:
Monday – Friday 6:30 am – 5:00 pm CT
Saturday and Sunday 8:00 am – 4:30 pm CT
Test Center technical support/ Help desk
Speak with a representative for real-time support.
Hours of Availability:
24×7 365 days a year
For test center support, use this form (TCA use only)
Support for testing accommodations
Need help requesting testing accommodations? Contact our PSI Exam Accommodations team.
Test Takers, Advocates and Test Administrators can use this toll-free number for accommodations requests and assistance with scheduling a test. You may also call this number for requested services support or to follow up on PSI-managed age waiver approvals:
(for faster service in scheduling please use the 800 number)
Hours of Availability:
8:00 AM – 5:00 PM CST, Monday – Friday
To request an accommodation prior to scheduling use this form.
Support for educators and advocates
Get assistance with registration, test administration, and training resources. Reach out to
If you would like HiSET to attend your event, please reach out to us directly at