CBT Test Center Support Materials
Resources for Administering the Computer-Based HiSET®
The following downloadable resources are available to assist Test Centers in the administration of the computer-based HiSET. Please note, where applicable process documents are included for your reference.
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Documents
Download: HiSET Sign-In Sheet (this document is the same for CBT & PBT centers)
Download: HiSET Incident Report Instructions (this document is the same for CBT & PBT centers)
Download: HiSET GPS Proctoring Check-in Flow Updates (this document is the same for CBT & PBT centers)
Training Materials for Computer-Based Test Centers
Brainshark Videos:
1 – GPS, Exam Browser / Google Chrome Install
Intro to GPS, instructions to install Google Chrome and the PSI Exam Browser (25 minutes)
Access video: Link
Accompanying PDF: HiSET – GPS, Google Chrome and Exam Browser Installation (.88MB)
2 – GPS Overview
Introduction to the PSI testing administration system, check-in, check-out, rosters, and reporting (25 minutes)
Access video: Link
Accompanying PDF: HiSET – GPS Training Overview.pdf (.94MB)
3 – TCA Portal Introduction
Introduction to the PSI TCA Portal for test center staff to register tester takers and schedule their exams – for sites that schedule their appointments on the test taker’s behalf (30 minutes)
Access video: Link
Accompanying PDF: HiSET – TCA Portal.pdf (1.37MB)
4 – TCA Portal [Video]
Step-by-step video walk-through on how to register test takers and schedule their exams for sites that schedule their appointments on the test taker’s behalf (9 minutes)
Access video: Link
5 – TCA Portal Additional Functionality
Introduction to the additional functionality available in the TCA Portal (3 minutes)
Access video: Link
Accompanying PDF: HiSET – TCA Portal Additional Functionality.pdf (1.30MB)
6 – GPS Session Management – Session Self Serve
In depth tutorial on how do set up sessions as a self-serve option. State approval may be required for this functionality in some states.
Access video: Link
Accompanying PDF: HiSET – Session Self Serve GPS Training PDF (1MB)